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EnglishQuestion about my damaged hard drive and if you are an expert on the subject, can you suggest me some special center that can recover the data.

My external hard drive dropped down in the floor while being active. I took it some years ago to a data recovery center and they said that the head was destroyed and that it had serious damage on the ring surface. If you faced this issue or if you are an expert, I would like your advice. Thank you.

blabla93 3 weeks ago
  • Hard Drive
  • Pc
  • Parts
  • Recovery
  • Center

lama 3 weeks ago
please tell me your location and I will find you the best recovery center
blabla93 3 weeks ago
Doesn't matter. I am looking for an expert for his advice.
Jamig, James Ivan A. 3 weeks ago
Bro I suggest you buy a new one. Because even if its fixed, it will be scrap and can lead to some serious problems in the function.
blabla93 3 weeks ago
I need the data that are inside the disk.
Stephen John 3 weeks ago
There's a way to repair it.
The best tools to check and repair your external or internal hard drive using Windows is Test disk. If the hard drive is inaccessible, test disk is a program that can repair it. Although there are some challenges when using and that is due to it's scanty interface, this free tool proves itself to be powerful tool to save your hard drive.
Oyelakin Itunu 3 weeks ago
Sorry but have to tried to recover it with some pc softwares
Matias Gustavo Gonzalez Ricciardi 3 weeks ago
A very well knonwn recovery software is Stellar ( You can try if and get a chance that the program gets able to detect the failing cluster and read all the other data. What you have to understand that this hardware is an HDD, it works with mechanical parts so if meanwhile it was reading or writing you move it hard it can damage the disks inside, making the data totally corrupt (the computer cant understand information without an order). Also as the data recovery worker said, if the head is destroyed there is nothing a software can do! And if they opened it and didnt recover the info using the machines they have there is no chance to get that info back. The ring is the part where the disk float, like a bearing... So this means that they arent allinged. All this means that the disks are "scratched", the same that would happen to a cd. Good luck next time.
Palyn Sorenson 2 weeks ago Correct
Hi, I have been a computer tech for the Air Force for 20 years. This hard drive looks like it has a SATA connection, right? Do you have another external hard drive? If so, take that external hard drive apart and take the hard drive out of it. You just need the exclosure with the SATA connector. (if you don't have one, you can get a 2.5" sata hard drive enclosure on amazon for like 15 bucks). What you are going to do is pop this failed hard drive into the enclosure and basically turn it into an external hard drive you can connect to your computer with USB to try and see the data. Before you put the failed hard drive into the enclosure, put the failed hard drive into a ziplock bag and stick it in the freezer for 12 to 24 hours. Put the frozen hard drive into the enclosure, connect it to your computer and see if you can access it. Sounds crazy, right? I've done this a handful of times to recover data for the Air Force. If it works, the hard drive will warm up after a few minutes and probably start clicking again. Just re-freeze and repeat.

If this doesn't work, you have no choice but to mail off your failed hard drive to a data recovery center with a clean room. They will take the platters out and recover data that way. Google search "data recovery clean room cost" and you will find some services that say if no data is recovered you pay nothing. I hope that helps.
andrew murabu kombo 2 weeks ago
You’ve dropped your external hard drive, and you’re worried that it might not work anymore. Now what?

If the drive contains absolutely essential data, the best practice is to leave it powered off. Get it to a data recovery company and explain the situation; they’ll be able to evaluate the drive without risking platter damage, ensuring that you’ll be able to get a full recovery of the contents.

With that said, if you’re reading this article, you probably didn’t do that — you tried to start the drive, at which point you realized that your data was inaccessible. In that case, you probably encountered one of the following scenarios:

The drive “beeps.” A beeping sound usually comes from the spindle motor hub. The hard drive’s electronics aren’t able to provide enough power to the spindle to spin the platters. This can occur due to electronic issues, but it’s more commonly associated with a spindle failure. Essentially, the spindle is “locked up,” so it’s not able to run at its normal speed.

That’s a problem, since hard drives need to maintain a certain amount of speed in order to keep their read/write heads from coming into contact with their platters (the part of the drive that stores your data). If you hear a beep, we strongly recommend turning the drive off. Do not attempt to recover your own data. An engineer will need to repair or replace the spindle in order to copy the data off of the drive.

The drive “clicks.” This can occur when the hard drive’s actuator arm hits a limiter, which prevents them from going too far in one direction. If you’re hearing a persistent clicking sound, the drive’s heads are having trouble finding your data.

Again, this is a serious sign of a physical hard drive failure. It’s possible that the read/write heads are in contact with the platters, and they could remove the magnetic material that stores your data. Unplug the drive immediately and contact a data recovery professional.

The drive “whirrs.” A whirring sound can also indicate a spindle or head failure. It could mean that the read/write heads are in direct contact with the platters, which is obviously bad news. To put it simply: If you’re hearing any sort of unusual sounds from a dropped external hard drive, turn it off immediately. It’s past the point of home repair.

The drive doesn’t seem to turn on at all. It’s possible (if unlikely) that the electronic component of your hard drive was damaged. It’s more likely that the drive has sustained physical damage, and it’s simply unable to boot as a result.

If you’re absolutely sure that your hard drive won’t boot at all, you can remove it from its external enclosure — taking care to properly ground yourself before touching it — and try to hook it up to a desktop computer. If you’re lucky, it’ll boot up, at which point you can access the data, provided that the external drive’s electronics weren’t serving some essential function (for instance, disabling encryption). In most cases, opening the drive’s external enclosure will void your product warranty, so you might want to enlist the help of a data recovery provider anyways.

At, we operate fully outfitted laboratories at each of our locations, staffed with experienced engineers who can treat any type of hard drive failure. If you’ve dropped your external hard drive, contact us at 1-800-237-4200 to discuss the situation and obtain a free estimate.
kimo2 2 weeks ago
Take a look at this lab:
It seems it has necessary equipment and experience for inspection, finding a suitable donor, head assembly swap, platter swap etc.
captainretro 1 week ago
dont try to find a repair place because most of them (atleast where i am) are quite expensive so just buy a new HDD
king 1 week ago
Ajayi okikijesu 1 week ago
Do not repair it
Belly 1 week ago
The best solution is to sell this damage one and buy a new one.!
Jason Tubbins 6 days ago
Hello there, I have been a PC tech for a very long time. This hard drive appears as though it has a SATA association, isn't that so? Do you have another outside hard drive? Assuming this is the case, dismantle that outside hard drive and remove the hard drive from it. You simply need the exclosure with the SATA connector. (on the off chance that you don't have one, you can get a 2.5" sata hard drive nook on amazon for like 15 bucks). What you will do is pop this flopped hard crash into the nook and fundamentally transform it into an outside hard drive you can associate with your PC with USB to attempt to see the information. Before you put the bombed hard crash into the walled in area, put the flopped hard crash into a ziplock pack and stick it in the cooler for 12 to 24 hours. Put the frozen hard crash into the fenced in area, interface it to your PC and check whether you can get to it. Sounds insane, isn't that so? I've done this a modest bunch of times to recuperate information for the Air Force. In the event that it works, the hard drive will heat up following a couple of moments and most likely beginning clicking once more. Simply re-freeze and rehash.

On the off chance that this doesn't work, you must choose the option to mail off your flopped hard drive to an information recuperation focus with a tidy up room. They will take the platters out and recuperate information that way. Google search "information recuperation tidy up room cost" and you will discover a few administrations that say if no information is recuperated you don't pay anything. I trust that makes a difference.
Stefan Vujasinovic 6 days ago
Jesse Parohinog 6 days ago
Good morning, Please put your harddrive to a plastic tupperware then put in the refrigarator in the freezer whole night then in the morning get your harddrive then install in your computer or if you have an external drive. then turn on your computer hopefully you will recover your data in your harddrive.just try it.Thanks